Code of Conduct & Ethics in Practice Policy
1. All members/providers/suppliers and associates of ThinkTree Hub shall have respect for the religious, spiritual, political and social views of any individual irrespective of race, colour, creed, sexual orientation or gender.
2. All members/providers/suppliers and associates of ThinkTree Hub at all times conduct themselves in an honourable and courteous manner and with due diligence in their relations with their clients and the public. They should seek a good relationship and shall work in a co-operative manner with other healthcare professionals/providers and recognise and respect their particular contribution within the healthcare team, irrespective of whether they perform from an allopathic or alternative/complementary base.
3. The relationship between any member and her/his client is that of a professional with a client. The client places trust in a member’s care, skill and integrity and it is the member’s duty to act with due diligence at all times and not to abuse this trust in any way.
4. Proper moral conduct must always be paramount in members/providers/suppliers and associates of ThinkTree Hub relations with clients. They must behave with courtesy, respect, dignity, discretion and tact. Their attitude must be competent and sympathetic, hopeful and positive, thus encouraging an uplift in the client’s mental outlook and belief in a progression towards good health practices.
5. In furtherance of 4. above, members/providers/suppliers and associates of ThinkTree Hub must not enter into a sexual relationship of any kind with a client and must be diligent in safeguarding against any act, suggestion or statement that may be interpreted, mistakenly or otherwise, as having a sexual implication.
6. Hypnotherapists may only make home visits to clients’ subject to there being a friend, relative or independent witness on the premises at all times. Hypnosis is only recognised as clinical not stage or entertainment.
7. All members/providers/suppliers and associates of ThinkTree Hub working within hospitals, hospices, clinic and any other medical establishment will comply with the protocols and guidelines in force at such establishments.
8. Members/providers/suppliers and associates of ThinkTree Hub must never claim to ‘cure’. The possible therapeutic benefits may be described; ‘recovery’ must never be guaranteed.
9. All members/providers/suppliers and associates of ThinkTree Hub should ensure that they themselves are medically, physically and psychologically fit to practice.
10. Discretion must be used for the protection of the member when carrying out private treatment with clients who are mentally unstable, addicted to drugs or alcohol, or severely depressed, suicidal or hallucinated. Such clients must be treated only by a member with relevant competency. A member must not treat a client in any case which exceeds her/his capacity, training and competence. Where appropriate, the member must seek referral to a more qualified person.
11. Registered medical practitioners and members/providers/suppliers and associates of ThinkTree Hub of other health care professions remain subject to the general ethical codes and disciplinary procedures of their respective professions.
12. The aim of ThinkTree Hub members/providers/suppliers and associates is to offer a service to clients as well as some service and therapeutic modalities to, and with, the medical profession. Members/providers/suppliers and associates of ThinkTree Hub must recognise that where a client is delegated to them by a registered medical practitioner, that person remains clinically accountable for their patient and for the care offered by the member.
13. Members/providers/suppliers and associates of ThinkTree Hub must guard against the danger that a client without previously consulting a doctor may come for therapy for a known disorder and subsequently be found, too late, to be suffering from another serious disorder. To this end new patients/clients must be asked what medical advice they have received. If they have not seen a doctor, they must be advised to do so. Since it is legal to refuse medical treatment, no client can be forced to consult a doctor. The advice must be recorded for the member’s protection. It is not a breach of ethics to treat a client who gives informed consent to receive a therapy. It is illegal to withhold medical treatments for those aged under 16. A parent or guardian must be aware of this.
14. Members/providers/suppliers and associates of ThinkTree Hub must not countermand instructions or prescriptions given by a doctor.
15. Members/providers/suppliers and associates of ThinkTree Hub must not advise a particular course of medical treatment, such as to undergo an operation or to take specific drugs. It must be left to the client to make her/his own decision in the light of medical advice.
16. Members/providers/suppliers and associates of ThinkTree Hub must never give a medical diagnosis to a client in any circumstances, unless medically qualified to do so; this is the responsibility of a registered medical practitioner. However, many members/providers/suppliers and associates of ThinkTree Hub have a ‘gift’ of diagnosis and of discovering dysfunctions in the physical, emotional, mental and spiritual aspects. In this case the member may make mention of any disorder which he may discover and advise the client to see her/his doctor for a medical diagnosis and record this action on the client’s records.
17. Members/providers/suppliers and associates of ThinkTree Hub must not use titles or descriptions to give the impression of medical or other qualifications unless they possess them and must make it clear to their clients that they are not medical doctors and do not purport to have their knowledge or skills.
18. Members/providers/suppliers and associates of ThinkTree Hub are forbidden to diagnose, perform tests on or treat animals in any way, unless specifically qualified, or give advice following diagnosis by a registered veterinary surgeon or to countermand her/his instructions.
19. Members/providers/suppliers and associates of ThinkTree Hub must not attend women in childbirth or treat them for ten days thereafter unless they hold an appropriate qualification approved by ThinkTree Hub. This does not preclude treatment given with the permission of the client’s midwife, doctor or medical team.
20. Members/providers/suppliers and associates of ThinkTree Hub must not practice dentistry unless they hold an appropriate qualification.
21. Members/providers/suppliers and associates of ThinkTree Hub must not treat any venereal disease as defined in the 1917 Act.
22. Clients suffering from AIDS may be treated at the discretion of the member.
23. Members/providers/suppliers and associates of ThinkTree Hub must not use manipulation or vigorous massage unless they possess an appropriate professional qualification.
24. Members/providers/suppliers and associates of ThinkTree Hub must not prescribe or administer remedies, herbs, supplements, essential oils or other products unless their training and qualifications entitle them to do so.
26. Advertising must be dignified in tone and shall not contain named testimonials or claim to cure any disease etc. It shall be confined to drawing attention to the therapy available, the qualifications of the member and offer a general service together with necessary details.
27. Members/providers/suppliers and associates of ThinkTree Hub will display their certificate of membership/providers/suppliers and associates of ThinkTree Hub in their normal place of work.  Members/providers/ suppliers and associates of ThinkTree Hub working in several locations and/or offering visiting services will have available at all times a copy of their current members/providers/suppliers and associates of ThinkTree Hub certificate issued by ThinkTree Hub.
28. Before treatment members/providers/suppliers and associates of ThinkTree Hub must explain fully either in writing or verbally all the procedures involved in the treatment including such matters as questionnaires, likely content and length of consultation, number of consultations, fees etc. Where a client has an existing medical condition members/providers/suppliers and associates of ThinkTree Hub must ensure that they have the client’s informed consent in writing to perform the treatment or that of the client’s medical practitioner.
29. Members/providers/suppliers and associates of ThinkTree Hub must act with consideration concerning fees and justification for treatment. Members/providers/suppliers and associates of ThinkTree Hub should not be judgmental and they should recognise the client’s right to refuse treatment or ignore advice. It is the client’s prerogative to make their own choices with regard to their health, lifestyle and finances.
30. Members/providers/suppliers and associates of ThinkTree Hub must ensure they keep clear and comprehensive records of their treatments including the dates, advice given and all consent forms. This is especially important for the defence of any negligence actions for at least 5 years, as well as for efficient and careful practice. If you have treated a minor the date is effective from their 18th birthday.
31. In determining whether or not any record of the nature of any treatment administered is reasonable, it shall be for the member compiling the record to show that on the basis of her/his notes he/she can demonstrate what treatment was undertaken and whether that treatment was competently and reasonably undertaken and that the client consented to the treatment.
32. Confidentiality. Members/providers/suppliers and associates of ThinkTree Hub, their assistants and receptionists have an implicit duty to keep attendances, all information, records and views formed about clients entirely confidential. No disclosure may be made to any third party, including any member of the client’s own family, without the client’s consent unless it is required by due process of the Law.
33. Members/providers/suppliers and associates of ThinkTree Hub must ensure that they comply with the Data Protection Act 1998 and any subsequent amendments including GDPR.
34. No third party, including assistants and members/providers/suppliers and associates of ThinkTree Hub of the client’s family, may be present during the course of a consultation with an adult without the client’s express consent, which should be recorded.
35. All members/providers/suppliers and associates of ThinkTree Hub must be adequately insured to practice. Normally this will be through ThinkTree Hub’s associated scheme but private insurance is permitted and if adopted, members/providers/suppliers and associates of ThinkTree Hub must provide evidence of this to ThinkTree Hub. The insurance policy must state provision for professional treatment indemnity and public liability.
36. All members/providers/suppliers and associates of ThinkTree Hub shall ensure that their working conditions are suitable for the practice of their therapy.
37. All members must recognise and adhere to local council bylaws in respect of all licensing.
 38. Members/providers/suppliers and associates of ThinkTree Hub will follow and abide by decisions made under the disciplinary, complaints and appeals procedures appended to this Code.